Frequently Asked Questions
and get the clarity you need.
What is TheAIUnit?
TheAIUnit builds custom AI voice agents for businesses — from answering calls to booking appointments, qualifying leads, and more.
How does an AI voice agent work?
When someone calls your business, our AI answers the phone, speaks naturally with the caller, collects details, and performs tasks like booking or follow-up — just like a real assistant.
What kind of businesses can use this?
We work with service-based businesses like real estate agencies, doctors, restaurants, contractors, home builders, and more.
Will people know they’re speaking to an AI?
In most cases, yes — we believe in transparency. But the conversation feels very natural, and most callers are happy as long as they’re helped quickly and clearly.
Can I customize what the AI says?
Yes. We’ll work with you to design a workflow and script that matches your brand and business process.
What if the AI can’t handle a question?
The agent politely says: “Let me pass this on to a human,” and forwards the call or sends a message to your team.
How do I get started?
Click Launch Your First Bot, tell us a bit about your business, and we’ll get you set up in 48–72 hours.